Last updated: 27th August 2026
amolrajanconnection.com
About these Terms
These Website Terms of Use (“Terms”) govern your access to and use of the website at amolrajanconnection.com (the “Website”), operated by RAJCLOTH CONNECTIONS LTD (“Company”, “we”, “our”, “us”).These Terms apply to all visitors and users of the Website, including users of free content and features.
Where you purchase a membership, newsletter subscription, event tickets, merchandise or any other paid services, additional terms will apply. Those additional terms will be provided to you before purchase and will prevail over these Terms in the event of any conflict.
In particular, if you join the Amol Rajan Connection Club (the “Club”), the Amol Rajan Connection Club Membership Terms (“Club Terms”) also apply and take precedence over these Terms in relation to your membership.
These Terms should be read together with our Privacy Policy and our Cookie Policy, which explain how we use your personal information and how we use cookies and similar technologies.
Together with any additional terms for paid services, these documents form the contractual framework for your use of the Website.
RAJCLOTH CONNECTIONS LTD is a company registered in England and Wales under company number 11721998, with its registered office at 15-17 Church Street, Stourbridge, West Midlands, DY8 1LU. Our VAT number is 523 6070 16.
Contact details
You can contact us about the Club at:
Email: [email protected]
Privacy enquiries: [email protected]
Post: RAJCLOTH CONNECTIONS LTD, 15-17 Church Street, Stourbridge, West Midlands, DY8 1LU
Eligibility and your account
You must be at least 13 years old to use this Website. By using the Website, you confirm that you are at least 13 years old.
If you are under 18, you may use the Website and register for the free newsletter only with the involvement and consent of a parent or legal guardian, who is responsible for your use of the Website and for ensuring that you comply with these Terms.
Paid services, including paid Club memberships and event bookings, are available only to people aged 18 or over.
Where the Website allows you to create an account:·
You must provide accurate, complete and current information.
You must keep your login details secure and must not share them with anyone.
You are responsible for all activity that takes place under your account.
You must tell us promptly if you become aware of any unauthorised use of your account or any breach of security.·
You may not create more than one personal account unless we expressly agree otherwise.
You may not use automated means to create accounts or to access the Website.
We may require additional verification, suspend accounts where we reasonably suspect fraud or abuse, and close accounts in accordance with the Suspension and Termination clause.
Acceptable Use
You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not use the Website in any way that causes, or is likely to cause, damage to the Website or impairment of its availability or accessibility.
You must not:
Use the Website in any way that breaches any applicable law or regulation.
Exploit, harm or attempt to exploit or harm children in any way.
Send, or arrange the sending of, any advertising or promotional material without our prior written consent, including spam, phishing or unsolicited commercial messages.
Impersonate, or attempt to impersonate, the Company, a member of our team, another user or any other person or organisation.
Upload, post or transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, racially or ethnically offensive, sexually explicit or otherwise objectionable.
Infringe any third-party rights, including copyright, trade marks, database rights, confidentiality, privacy or image rights.
Upload or transmit any viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.
Attempt to gain unauthorised access to the Website, the server on which it is stored, or any server, computer or database connected to it.
Interfere with or disrupt the Website or its infrastructure, including by using automated systems such as bots or data-harvesting tools, without our prior written consent.
Circumvent, disable or otherwise interfere with security-related features of the Website, or features that prevent or restrict the use or copying of content.
Resell, sub-licence, assign or otherwise commercially exploit access to the Website or any part of it.
Collect or harvest information about other users without their consent.
Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or that we reasonably consider may harm the Company or other users or expose them to liability.We may co-operate with law-enforcement authorities and other third parties in the investigation of any suspected or actual breach of these Terms or of applicable law.
Intellectual Property
Ownership
The Website, the newsletter and the podcast, audio, video and written content we make available (including Club content), together with the features and functionality of the Website (but excluding content provided by users), are and remain the property of RAJCLOTH CONNECTIONS LTD and its licensors.
They are protected by copyright, trade mark, database rights and other laws of the United Kingdom and other countries.
All trade marks, logos, service marks, trade names and branding used on the Website, including any use of the name, image, voice or likeness of Amol Rajan, are owned by or licensed to RAJCLOTH CONNECTIONS LTD and may not be used in connection with any product or service without our prior written consent.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for your personal, non-commercial purposes.
You must not:
Copy, reproduce, distribute, republish, download, display, post, transmit, sell, licence, create derivative works from or otherwise exploit any part of the Website or its content, except as expressly permitted by these Terms or by functionality that we provide on the Website.
Remove, alter or obscure any copyright, trade mark or other proprietary notice on the Website or in any content.
If you believe that any content on the Website infringes your copyright or other rights, please contact us at [email protected] with details of the content, its location and the basis of your complaint. We will review the complaint promptly and, where appropriate, remove or disable access to the content and tell you the outcome.
User Content and Community Standards
Your responsibility for your content
The Website and Club community features may allow you to post, link, store, share or otherwise make available information, text, graphics, video, audio, comments or other material (“User Content”). You are responsible for the User Content you post, including its legality and appropriateness.
You confirm that:
You own, or have all necessary rights, licences and permissions to post, the User Content.
The User Content does not infringe any third-party rights.
The User Content does not breach these Terms or any applicable law.
By posting User Content on or through the Website or Club community features, you grant RAJCLOTH CONNECTIONS LTD a non-exclusive, worldwide, royalty-free licence, with the right to sub-licence to our hosting, community and other service providers (including beehiiv) to the extent needed for them to provide their services to us, to host, store, use, reproduce, adapt, publish, display, distribute and communicate that User Content, and to use the name or display name associated with it, for the purposes of operating, moderating, improving and promoting the Website, the newsletter and the Club.
This licence lasts for as long as your User Content remains published. If you delete your User Content, or ask us to remove it, the licence ends except to the extent that we have already used or distributed the User Content in accordance with these Terms, or need to retain a copy for legal, security or moderation purposes.
When posting User Content or taking part in community features, you must not post content that:
Is unlawful, or encourages or facilitates unlawful activity.
Is abusive, harassing, bullying, threatening or intended to intimidate another person.
Is hateful or discriminatory, including on grounds of race, ethnicity, nationality, religion, sex, gender identity, sexual orientation, disability or age.
Is defamatory, deliberately misleading or knowingly false.
Is obscene, sexually explicit or gratuitously violent.
Discloses another person’s personal information without their consent.
Infringes anyone’s intellectual property rights.
Is spam, or advertises or promotes goods or services without our consent.
If you consider that User Content breaches these Terms, please report it using any reporting tool provided or by emailing [email protected]. We aim to review reports promptly.
We do not review all User Content before it is published. However, we may:
Monitor, review, edit, move, disable access to or remove User Content that we reasonably consider breaches these Terms or applicable law, or that we are required to remove.
Decline to publish or display User Content.
Restrict, suspend or withdraw your access to community features, in accordance with clause 9.
Disclose your identity and any User Content to law enforcement, regulators or other authorities where we reasonably believe this is necessary to comply with a legal obligation or legal process, or to protect the rights, property or safety of any person.
Where we remove your User Content or restrict your access to community features, we will tell you and give our reasons, unless we are legally prevented from doing so or it would compromise the prevention or detection of unlawful activity. If you think we have made a mistake, you may ask us to review the decision by emailing [email protected], and we will respond within a reasonable period.
Other users may be able to view, comment on or interact with your User Content within the functionality of the Website or community. Unless the functionality expressly permits it, users must not copy, download, redistribute or otherwise exploit User Content posted by others.
Links and Third-Party Services
The Website contains links to third-party websites, platforms and services that we do not own or control. In particular:
The newsletter, Club membership functionality and community features are hosted by beehiiv.
Payments for paid services are processed by Stripe.
Merchandise is sold by Teemill, which acts as merchant of record. When you buy merchandise you contract with Teemill under its own terms and privacy notice, and Teemill is responsible for payment, production, fulfilment, delivery, returns and related customer support.
Live-event tickets are sold and administered by Fane and other ticketing partners under their own terms and privacy notices.
Third-party websites and services are provided subject to those third parties’ own terms and policies, which we encourage you to read.
We are not responsible for the content, availability, accuracy or practices of third-party websites or services, and we are not responsible for loss or damage arising from your use of them, except to the extent that the loss or damage results from our own breach of these Terms or our negligence.
Availability, Changes and Errors
We aim to provide a reliable Website, but:
The Website may be unavailable at times because of maintenance, technical issues or events outside our control.
We may change, suspend or withdraw features, content or functionality, and will give reasonable notice of significant changes where practicable.
We do not promise that the Website will be uninterrupted or entirely free of errors.
Information on the Website is provided for general information and may not always be complete or up to date.
We may correct errors or omissions at any time.
Content on the Website is not professional, medical, legal or financial advice, and you should obtain appropriate professional advice before relying on it.
Views expressed by Amol Rajan, guests or contributors are their own.
Privacy, Cookies & Communications
Your use of the Website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use and protect your personal information and how we use cookies and similar technologies. Non-essential cookies and similar technologies are used only where you have given consent, and you can change your choices at any time using the Cookie Settings link on the Website.
We may send you service-related communications, including security notices, administrative messages and notice of changes to these Terms, by email or by notices on the Website. Promotional marketing is sent only where you have given separate consent, as explained in the Privacy Policy.
Suspension and termination
By Us
We may suspend or terminate your access to the Website, or any part of it, where:
You breach these Terms in a material way, including the acceptable-use and community-standards provisions.
We reasonably suspect fraud, abuse or unlawful activity.
We are required to do so by law or by order of a court or regulator.
We cease to operate the Website or the relevant part of it.
Unless the breach is serious, or we are legally prevented from doing so, we will tell you what the problem is, give you a reasonable opportunity to put it right where it can be put right, and give you reasonable notice before suspending or terminating your access. In serious cases we may act immediately and tell you afterwards.
If you hold a paid Club membership, any suspension or termination of your membership is dealt with under the Club Terms, including your rights to notice and, where applicable, a refund.
By You
You may stop using the Website at any time and, where you have an account, close it by using the account settings or by contacting us.
Effect Of Termination
On termination of your access:
Your right to use the Website ends.
We may remove or disable access to User Content associated with your account, subject to any legal or moderation retention requirements.
Provisions of these Terms which by their nature should survive termination, including those on intellectual property, disclaimers, limitations of liability, and governing law and jurisdiction, will remain in effect.
Termination does not affect any rights or liabilities that have already accrued.
Your rights as a consumer and our liability to you
Liability we do not exclude
Nothing in these Terms limits or excludes our liability for:
death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
breach of your statutory rights as a consumer; or
any other liability that cannot lawfully be limited or excluded.
Nothing in these Terms affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015 and, where you buy paid services, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Those rights cannot be excluded or limited.
The free areas of the Website are made available to you without charge. Except as expressly set out in these Terms, and without affecting your statutory rights as a consumer, we do not give any warranty in relation to the Website, including any implied warranty of satisfactory quality, fitness for a particular purpose or non-infringement. We do not warrant that the Website will always be available or uninterrupted, that defects will be corrected, that the Website is free of viruses or other harmful components, or that the Website will meet your particular requirements.
Subject to the clauses above, and to the extent permitted by law:
We are not liable for loss or damage that was not foreseeable, meaning loss or damage that was neither an obvious consequence of our breach nor contemplated by you and us at the time you began using the Website.
We are not liable for business losses, including loss of profit, loss of business, business interruption or loss of business opportunity, where you use the Website for any commercial or business purpose.
Our total liability to you for all claims arising out of or in connection with your use of the Website, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the greater of £500 and the total amount you have paid to us for paid services in the 12 months before the event giving rise to the claim.
You are responsible for configuring your own information technology and platform to access the Website, and for using your own virus-protection software.
Changes To These Terms
We may update these Terms from time to time to reflect changes in our services, legal requirements or business practices.
When we make changes, we will post the updated Terms on the Website with a new “Last updated” date. Where the changes are material, we will give you reasonable advance notice by email or by a prominent notice on the Website.
If you do not agree to a change, you should stop using the Website and may close your account or, where applicable, cancel your Club membership before the change takes effect. Changes to Club membership terms and prices are dealt with under the Club Terms.
Complaints and how to contact us
If something goes wrong, please tell us first so that we can try to put it right. Email [email protected], or write to us at RAJCLOTH CONNECTIONS LTD, 15-17 Church Street, Stourbridge, West Midlands, DY8 1LU. We aim to acknowledge complaints within five working days and to give a substantive response within 28 days.
If you are not satisfied with our response, we will tell you about any alternative dispute resolution options available to you. You may also bring court proceedings in accordance with the Governing Law and Jurisdiction clause below.
For questions about your personal information, contact [email protected]. You may also complain to the Information Commissioner’s Office, whose details are available at ico.org.uk.
Governing law and jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), are governed by the law of England and Wales.
The courts of England and Wales have non-exclusive jurisdiction over any such dispute or claim. If you live in Scotland or Northern Ireland, you may also bring proceedings in the courts of that part of the United Kingdom. If you are a consumer resident outside the United Kingdom, nothing in these Terms affects any mandatory consumer protection rights, or right to bring proceedings locally, that the law of your country of residence gives you.
General provisions
Entire agreement
These Terms, together with our Website Terms of Use, Privacy Policy, Cookie Policy and any event-specific or promotion-specific terms, form the whole agreement between you and us about your Club membership. This does not limit any liability for fraud or fraudulent misrepresentation.
Severability
If any provision of these Terms is held to be unlawful, invalid or unenforceable, the remaining provisions continue in full force and effect.
Waiver
If we delay in enforcing any provision of these Terms, that does not prevent us from enforcing it later.
Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may transfer our rights and obligations under these Terms to another organisation, and will tell you in writing if we do so. If the transfer would reduce the rights you have, you may cancel your membership and we will refund any fee paid in advance for the period after cancellation.
Notices
We may give notice to you by email, by posting a notice in the Club member area or on the website, or by other reasonable means. Please keep your contact details up to date. You may give notice to us by email to [email protected] or by post to RAJCLOTH CONNECTIONS LTD, 15-17 Church Street, Stourbridge, West Midlands, DY8 1LU.
Language
These Terms are written in English. If we provide a translation, it is for convenience only and the English version prevails.
Third-party rights
These Terms are between you and us. No other person has any right to enforce any of these Terms.
Changes to these Terms
We may change these Terms from time to time. We will give you at least 30 days’ notice of any change that affects you, by email or through the member area, together with the date on which it takes effect. If you do not agree to the change, you may cancel your membership before it takes effect, and your membership will end at the end of your current paid period.
Survival
Provisions of these Terms which by their nature should survive the end of your membership, including those on intellectual property, liability, complaints, and governing law and jurisdiction, remain in effect.
Related documents
Website Terms of Use — the terms that apply to your use of amolrajanconnection.com.
Privacy Policy — how we collect, use and protect personal information.
Cookie Policy — how we use cookies and similar technologies, and how to manage your choices.
All three documents are available on amolrajanconnection.com.
Last updated: 27th August 2026
Amol Rajan Connection Club
About the Club and these Terms
Who we are
The Amol Rajan Connection Club (the “Club”) is operated by RAJCLOTH CONNECTIONS LTD (“we”, “us”, “our”), a company registered in England and Wales under company number 11721998, with its registered office at 15-17 Church Street, Stourbridge, West Midlands, DY8 1LU. Our VAT number is 523 6070 16.
What the Club is
The Club is a membership service that provides access to newsletters, articles, podcast and vodcast content, community features, ticket priority, merchandise discounts and, for certain tiers, live-event and other benefits, according to your membership tier as set out in clause 3.
These Terms and other documents
These Membership Terms (“Terms”) govern your Club membership and your use of the membership benefits. They should be read together with our Website Terms of Use, Privacy Policy and Cookie Policy, all of which are available on amolrajanconnection.com. In the event of any conflict between these Terms and the Website Terms of Use in relation to your membership, these Terms prevail.
Platform and payment providers
The Club membership area, newsletter and community features are hosted on the beehiiv platform. To access them you will need a valid email address and a compatible browser or device. Your use of the beehiiv platform is also subject to beehiiv’s own terms and privacy notice. We may migrate the Club to another platform or provider, and will take reasonable steps to preserve your access to your membership benefits if we do.
Payments are processed on our behalf by Stripe. Stripe may store your payment credentials and process recurring charges, and may receive updated card details through card-network updater services. We do not store your full payment-card details. Refunds and chargebacks may be processed through Stripe. If you wish to end your membership, please use the cancellation route in clause 5 rather than relying on a bank chargeback. Stripe is not the seller: RAJCLOTH CONNECTIONS LTD remains responsible to you for the membership contract.
Some benefits are delivered by other third parties. Merchandise is sold by Teemill, which acts as merchant of record, and live-event tickets are sold and administered by Fane and other ticketing partners, each under their own terms and privacy notices.
Contact details
You can contact us about the Club at:
Email: [email protected]
Privacy enquiries: [email protected]
Post: RAJCLOTH CONNECTIONS LTD, 15-17 Church Street, Stourbridge, West Midlands, DY8 1LU
Eligibility and your account
Eligibility
Paid Club memberships (Margarita, Negroni and Piña Colada) are available only to people aged 18 or over who are legally able to enter into a contract. Free Laker membership and newsletter registration are available from age 13. If you are under 18, you should register and use the free service with the involvement and consent of a parent or legal guardian, who is responsible for your use of the Club and for ensuring that you comply with these Terms.
Creating your account
To join the Club you must:
Create an account through the beehiiv platform or another method we provide.
Provide accurate, complete and current information, including a valid email address.
Accept these Terms.
Provide a valid payment method, if you are joining a paid tier.
You are responsible for keeping your login details confidential and for activity that takes place through your account. Please tell us promptly if you believe your account has been accessed without your permission.
One account per person
Unless we expressly agree otherwise, you may hold only one personal Club account. You must not share your login details or allow another person to use your account.
Membership tier benefits
Planned features
Some benefits are planned features rather than guaranteed benefits. These currently include the fortnightly “Ask Me Anything” livestream and on-camera participation for Negroni and Piña Colada members. We intend to provide them, but dates, frequency, guests, format and availability may vary, and a planned feature may be delayed, changed or not introduced. Where a planned feature has not launched, it does not form part of the benefits you are entitled to receive.
Merchandise discounts
Merchandise discounts apply only to qualifying full-price items identified as members-only merchandise. They do not apply to delivery charges, taxes, sale or discounted items or excluded products, and cannot be combined with another offer unless we say otherwise. Discounts are personal to you, must not be shared or resold, and apply only while your membership is active. Merchandise is sold by Teemill as merchant of record under its own terms and privacy notice, and Teemill is responsible for payment, production, fulfilment, delivery, returns and related support.
What your membership includes
The benefits included in your membership are those described in Join The Club membership page at the time you subscribe and are also shown in your member account area together with your renewal date. We may change benefits in accordance with clause 6.
Changing tier
You may upgrade or downgrade between tiers. Any price difference will be charged or credited in accordance with the billing arrangements we tell you about at the time of the change. A change of tier does not extend or restart a cancellation period that has already ended, but you may have a new cancellation right in relation to the new contract where the law provides one.held for you may be released.
Payment and billing
Prices and VAT
Prices are shown in GB pounds sterling and include VAT where applicable. RAJCLOTH CONNECTIONS LTD is registered for VAT under number 523 6070 16. Before you subscribe, we will tell you the price you will pay, the length of your billing period and the date of your first renewal.
Automatic renewal
For Margarita and Negroni memberships:
The membership fee is charged to your payment method on the billing date shown in your account.
Your membership renews automatically at the end of each billing period, monthly or annual as applicable, until you cancel.
You authorise us to charge the fee for the next billing period to your payment method unless you cancel before that date.
We will send you a reminder before an annual membership renews.
Piña Colada membership is a single one-off payment taken when you join. It never renews and there are no recurring charges.
Payment methods and failed payments
You must provide a valid payment method for a paid membership and keep it up to date. You authorise us to charge any payment method associated with your account if your primary method is declined or is no longer available. You can update your payment details in your account area or using the link in your membership emails.
If a payment is not successfully collected, we will tell you and give you a reasonable opportunity to provide a valid payment method. If the payment remains outstanding, we may suspend your access to paid benefits until it is settled and, if it remains unpaid after a further reasonable period, end your membership. You remain responsible for amounts properly due for periods already supplied.
Your card issuer may charge you separate fees, such as foreign-transaction fees. Please check with your provider.
Price changes
We may change membership prices or plans. We will give you at least 30 days’ notice of any price increase, telling you the new price and the date it takes effect. A price increase will not apply to a billing period you have already paid for.
If you do not wish to accept the new price, you may cancel your membership before it takes effect and your membership will end at the end of your current paid period. If you continue your membership after the new price takes effect, the new price applies.
Meaning of “lifetime” for Piña Colada membership
“Lifetime” means the period for which the Club continues to operate in substantially its current form. It does not mean the lifetime of any individual, and it does not guarantee that the Club will operate indefinitely or that every current benefit will remain available permanently.
If the Club closes, or is materially restructured so that it no longer operates in substantially its current form, we will tell Piña Colada members as soon as reasonably practicable and will act fairly. Where the Club closes shortly after your purchase, or where we can no longer provide a substantial part of the benefits you paid for, we will offer an appropriate remedy, which may include a proportionate refund reflecting the benefits you have already received, a comparable alternative benefit, or the remedy required by law. If the Club is sold or transferred, or the platform changes, we will take reasonable steps to ensure your membership benefits continue to be provided.
Cancellation and refunds
Your 14-day right to cancel
If you are a consumer, you normally have 14 days from the day you enter into your membership contract to change your mind and cancel, and to receive a refund of what you have paid.
Club content and access are digital content and digital services that are supplied immediately. If you ask us to start supplying them during the 14-day period, you will be asked at checkout to make a separate, express request for immediate supply and to acknowledge that you will lose your right to cancel once the digital content has been supplied, and that any refund for digital services already supplied may be reduced in proportion to the service you have received. That request and acknowledgement are captured as a separate step at checkout; these Terms alone do not replace that step. Where you have not made that request, your 14-day right to cancel is unaffected.
To exercise your right to cancel within the 14-day period, tell us clearly by emailing [email protected], or by using the cancellation route in your account area. You may use the model cancellation form provided in the cancellation information at checkout, but you do not have to. Any refund due will be made using the same payment method you used, within 14 days of us accepting your cancellation.
Cancelling at any other time
You can cancel your membership at any time:
through your account area on the Club website;
by following the cancellation instructions in your membership emails; or
by emailing [email protected].
Unless a statutory cancellation right or another refund right applies, cancellation stops future renewals and takes effect at the end of your current paid billing period. You will normally keep access to your paid benefits until that date. Laker members may close their account at any time.
Piña Colada membership
Piña Colada membership involves a single payment and does not renew, so there is nothing to cancel to prevent future charges. You may close your account at any time. Beyond your statutory rights, your 14-day right to cancel under clause 5.1 and the arrangements in clause 4.5, the one-off fee is not refundable unless we choose to refund it.
Refunds generally
Except where you exercise a statutory right, or where we choose to offer a refund, we do not provide refunds or credits for partial membership periods or for content or benefits you have not used.
Nothing in these Terms affects your statutory rights, including your rights under the Consumer Rights Act 2015 (which include rights to a repeat performance, price reduction or refund where digital content or services are faulty or are not supplied with reasonable care and skill) and under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Where we end your membership
If we end your membership under clause 9 for a reason that is not your fault, we will refund the unused part of any fee you have paid in advance. If we end your membership because of your material breach, fraud or unlawful activity, we may withhold a refund to the extent that this is fair and lawful, taking account of the benefits you have already received.
Changes to the Club
We may update, replace or withdraw individual features of the Club, including content, community features, events and technical arrangements, to reflect changes in the service, in our costs, or in legal or regulatory requirements. We will not make a change that significantly reduces the overall value of your membership without giving you reasonable notice, and, where required by law, the opportunity to cancel and receive a refund of any fee paid for a period after the change takes effect. We may migrate the Club to another platform or service provider, and will take reasonable steps to preserve your access to your membership benefits if we do.
Events, meet-and-greets and recognition
Ticket priority
Priority access gives eligible members an earlier opportunity to buy tickets. It does not guarantee ticket availability, a particular seat, ticket category or price, a ticket to every event, or admission to an event. Ticket purchases remain subject to venue capacity, ticket limits, event-specific terms, availability, and any booking fees and delivery charges, and are handled on a first-come, first-served basis.
The priority windows are currently:
Magarita, Negroni and Piña Colada: Minimum of a 48-hour members-first exclusive window.
Gin & Tonic: no exclusive window to buy tickets but early notification of general sale dates.
We may adjust these windows, subject to clause 6.
ARC Live ticket for Negroni and Piña Colada members
Negroni and Piña Colada members are entitled to one standard ticket to each annual ARC Live members event while their membership continues, subject to:
holding Negroni and Piña Colada membership on the date we specify for that event;
venue capacity, ticket category availability and event-specific terms; and
following the booking process we tell you about within the time we specify.
Travel, accommodation, food, drink and other personal costs are not included. The ticket is for the member’s own use and is not transferable unless we expressly permit transfer. If you are unable to attend, the entitlement for that event is not carried forward, unless we agree otherwise.
If an event is cancelled, postponed or materially changed, we will tell you as soon as reasonably practicable and provide the remedy required by law. We do not guarantee that an alternative date or event will be available.
Virtual meet-and-greet on joining
For Negroni and Piña Colada members, the virtual meet-and-greet on joining is one session arranged within a reasonable period after you join, and is subject to scheduling and availability, technical requirements (including a suitable device and internet connection), and reasonable conduct and compliance with any instructions we give. Sessions may be individual or in a small group, and recording is permitted only where we expressly agree.
We will contact eligible members with details of how to arrange their session. If Amol Rajan becomes unavailable, we will offer an alternative date or, where that is not reasonably possible, a comparable alternative benefit.
Meet-and-greets at live events (Piña Colada)
Piña Colada members may be offered a meet-and-greet at eligible live events they attend, subject to event arrangements, venue requirements, security and safeguarding considerations, scheduling and Amol Rajan’s availability. This benefit is not guaranteed at every event. We will tell you as early as reasonably practicable where the benefit is not available at a particular event.
Name credits and Patrons and Partners listing
Piña Colada members may choose whether to have their name displayed in the show credits and in the Patrons and Partners section of the website. Participation is optional and based on your consent.
You may use your own name or an approved display name, and we will not publish your name for these purposes without your confirmation of the name to be displayed. We will not display your membership tier unless you agree. You may ask us to remove your name at any time and we will do so within a reasonable period, although removal may not be possible from materials that have already been published or distributed.
Permitted use, content and community
Personal, non-commercial use
The Club and its content are for your personal, non-commercial use. During your membership we grant you a limited, non-exclusive, non-transferable, revocable right to access the Club and to view, listen to or read Club content, subject to these Terms. You must not use the Club for public performances, public screenings or commercial exploitation.
Restrictions
You must not archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale or otherwise use Club content except as expressly permitted, including podcasts and vodcasts, newsletters and articles, behind-the-scenes footage, Q&A episodes and livestreams, event recordings, transcripts and accompanying materials.
You must not:
Circumvent, remove, alter, deactivate, degrade or interfere with any content protections.
Use any robot, spider, data-harvesting tool or other automated means to access the Club, except as expressly permitted.
Decompile, reverse engineer or disassemble any software or process accessible through the Club.
Insert code into, or otherwise manipulate, the Club or its content.
Use any data-mining or extraction method.
Send or transmit any material designed to interrupt, damage or limit the functionality of software, hardware or telecommunications equipment associated with the Club, including viruses or other malicious code.
Community features and standards
Where the Club includes community features, currently provided via beehiiv:
You must comply with any community guidelines we publish and with the community standards in the Website Terms of Use.
You must not post content that is unlawful, abusive, harassing, threatening, hateful or discriminatory, defamatory, obscene or sexually explicit, or that infringes third-party rights, discloses another person’s personal information without consent, or is spam.
You can report content that breaches these standards using any reporting tool provided or by emailing [email protected].
We may monitor, review, edit, move, disable access to or remove content that we reasonably consider breaches these Terms or the law, and may restrict access to community features.
Where we remove your content or restrict your access, we will tell you and give our reasons unless we are legally prevented from doing so, and you may ask us to review the decision by emailing [email protected].
We may disclose your identity and content to authorities where we reasonably believe this is necessary to comply with a legal obligation or to protect the rights, property or safety of any person.
The user-content licence in the Website Terms of Use also applies to content you post in the Club community.
Suspension and termination
By us
We may suspend or end your membership where:
you materially breach these Terms;
you fail to pay an amount properly due, in accordance with clause 4.3;
we reasonably suspect fraud, abuse or unlawful activity;
you share access to the Club without permission or infringe our rights;
we are required to do so by law or by a regulator; or
we cease to operate the Club or the relevant part of it.
Unless the breach is serious, or we are legally prevented from doing so, we will tell you what the problem is, give you a reasonable opportunity to put it right where it can be put right, and give you reasonable notice before suspending or ending your membership. In serious cases we may act immediately and tell you afterwards. You may ask us to review any decision by emailing [email protected]. Refunds in these situations are dealt with in the Cancellation and Refunds section.
If we decide to close the Club, we will give members as much notice as reasonably practicable and will refund any fee paid in advance for a period after closure, together with any further remedy required by law and, for Piña Colada members, the arrangements detailed in the Payments and Billing section.
Effect of ending your membership
When your membership ends, your access to paid benefits ends, and we may remove or disable access to content associated with your account, subject to any legal, security or moderation retention requirements. Provisions of these Terms which by their nature should survive, including those on intellectual property, liability, and governing law and jurisdiction, remain in effect. Ending your membership does not affect rights or liabilities that have already accrued.
Intellectual property
Ownership
The Club, its content (excluding content provided by members), features and functionality are and remain the property of RAJCLOTH CONNECTIONS LTD and its licensors, and are protected by copyright, trade mark, database rights and other laws of the United Kingdom and other countries.
All trade marks, logos, service marks, trade names and branding used in connection with the Club, including any use of the name, image, voice or likeness of Amol Rajan, are owned by or licensed to RAJCLOTH CONNECTIONS LTD and may not be used in connection with any product or service without our prior written consent.
Complaints about content
If you believe that content in the Club infringes your copyright or other rights, please contact us at [email protected] with details of the content, its location and the basis of your complaint. We will review the complaint promptly and, where appropriate, remove or disable access to the content.
Your rights as a consumer and our liability to you
Your statutory rights
Nothing in these Terms affects your statutory rights as a consumer, including rights under the Consumer Rights Act 2015 that cannot lawfully be excluded or limited. Where the Club supplies digital content or digital services for payment, you have rights if the content or service does not match its description, is not of satisfactory quality or is not supplied with reasonable care and skill.
Editorial content
Club content is provided for general information and entertainment. It is not professional, medical, legal, financial or other specialist advice, and you should obtain appropriate professional advice before relying on it. Views expressed by Amol Rajan, guests or contributors are their own and do not necessarily represent those of RAJCLOTH CONNECTIONS LTD.
Liability we do not exclude
Nothing in these Terms limits or excludes our liability for:
death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
breach of your statutory rights as a consumer; or
any other liability that cannot lawfully be limited or excluded.
Limitation of liability
Subject to clauses 11.1 and 11.3, and to the extent permitted by law:
We are not liable for loss or damage that was not foreseeable, meaning loss or damage that was neither an obvious consequence of our breach nor contemplated by you and us when you joined the Club.
We are not liable for business losses, including loss of profit, loss of business, business interruption or loss of business opportunity.
We are not liable for the acts or omissions of Teemill, Fane or other independent suppliers with whom you contract directly, although we will help you resolve any problem where we reasonably can.
Our total liability to you for all claims arising out of or in connection with your membership, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the greater of £500 and the total membership fees you have paid to us in the 12 months before the event giving rise to the claim. For Warne members, the cap is the greater of £500 and the one-off fee paid.
We do not promise that the Club will always be available or uninterrupted, that defects will be corrected, or that the Club will be free of viruses or other harmful components, although we will use reasonable care and skill in providing it.
Events outside our control
We are not liable for any failure or delay in performing our obligations under these Terms caused by events outside our reasonable control, including severe weather, fire, flood, industrial action, civil unrest, acts of terrorism, epidemics, failure of utilities or telecommunications networks, venue closure, or failure of third-party platforms or services. Where such an event occurs, we will tell you as soon as reasonably practicable, take reasonable steps to limit its effect, and resume performance as soon as reasonably practicable. If the event prevents us from providing a significant part of your membership benefits for an extended period, you may cancel and receive a refund of the fee paid for the affected period.
Privacy and communications
Your use of the Club is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use and protect your personal information and how we use cookies and similar technologies.
We will send you information relating to your account and membership in electronic form, including payment authorisations, invoices and receipts, renewal reminders, changes to your password or payment method, confirmation messages, notices and membership updates, by email to the address you have given us. These are service messages and you cannot opt out of them while you hold an active account or membership. Promotional marketing is sent only where you have given separate consent, which you can withdraw at any time.
Complaints and disputes
If something goes wrong, please tell us first. Email [email protected], or write to RAJCLOTH CONNECTIONS LTD, 15-17 Church Street, Stourbridge, West Midlands, DY8 1LU. We aim to acknowledge complaints within five working days and to give a substantive response within 28 days.
If you are not satisfied with our response, we will tell you about any alternative dispute resolution options available to you. You may also bring court proceedings in accordance with clause 14.
Governing law and jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), are governed by the law of England and Wales.
The courts of England and Wales have non-exclusive jurisdiction over any such dispute or claim. If you live in Scotland or Northern Ireland, you may also bring proceedings in the courts of that part of the United Kingdom. If you are a consumer resident outside the United Kingdom, nothing in these Terms affects any mandatory consumer protection rights, or right to bring proceedings locally, that the law of your country of residence gives you.
General provisions
Entire agreement
These Terms, together with our Website Terms of Use, Privacy Policy, Cookie Policy and any event-specific or promotion-specific terms, form the whole agreement between you and us about your Club membership. This does not limit any liability for fraud or fraudulent misrepresentation.
Severability
If any provision of these Terms is held to be unlawful, invalid or unenforceable, the remaining provisions continue in full force and effect.
Waiver
If we delay in enforcing any provision of these Terms, that does not prevent us from enforcing it later.
Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may transfer our rights and obligations under these Terms to another organisation, and will tell you in writing if we do so. If the transfer would reduce the rights you have, you may cancel your membership and we will refund any fee paid in advance for the period after cancellation.
Notices
We may give notice to you by email, by posting a notice in the Club member area or on the website, or by other reasonable means. Please keep your contact details up to date. You may give notice to us by email to [email protected] or by post to RAJCLOTH CONNECTIONS LTD, 15-17 Church Street, Stourbridge, West Midlands, DY8 1LU.
Language
These Terms are written in English. If we provide a translation, it is for convenience only and the English version prevails.
Third-party rights
These Terms are between you and us. No other person has any right to enforce any of these Terms.
Changes to these Terms
We may change these Terms from time to time. We will give you at least 30 days’ notice of any change that affects you, by email or through the member area, together with the date on which it takes effect. If you do not agree to the change, you may cancel your membership before it takes effect, and your membership will end at the end of your current paid period.
Survival
Provisions of these Terms which by their nature should survive the end of your membership, including those on intellectual property, liability, complaints, and governing law and jurisdiction, remain in effect.
Related documents
Website Terms of Use — the terms that apply to your use of amolrajanconnection.com.
Privacy Policy — how we collect, use and protect personal information.
Cookie Policy — how we use cookies and similar technologies, and how to manage your choices.
All three documents are available on amolrajanconnection.com.